How to complain to New Generation Parking Ltd
If you wish to challenge the viability of a parking charge notice then you must use the appeals procedure detailed on your notice.
To complain about other issues, you must write to us directly in the first instance by using the details listed below via post or email. Please allow 28 days for us to investigate your concerns however you will receive a confirmation message from us to confirm receipt of your complaint. After your complaint has been dealt with, if you are not satisfied with our response and outcome then you may refer your complaint to the IPC. Further details can be found at www.theIPC.info.
New Generation Parking Management Ltd (05879515)
6 Beaufort Court, Admirals Way, Canary Wharf, London, E14 9XL.
0871 434 4372
(Calls are charged at 13 pence per minute plus your network access charge)